Sprinklr was founded in 2009 to solve a big problem: enterprise-size complexity dividing brands from the customers they serve. The idea was to unify silos, technology, and teams across large, complex companies. What started in social expanded into a single AI platform to reach, engage, and listen to customers on more than 30 digital channels.
Today, Sprinklr has infused AI across four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Customers who value exceptional customer experiences have what they need on one AI-powered unified platform built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
Headquartered in New York, with a diverse global population of employees, our stock is traded on the NYSE under the ticker symbol "CXM."